The Best Western North Phoenix Hotel offers a clean and comfortable stay with large rooms and a friendly atmosphere. Guests appreciate the helpful staff, especially Ashley, who goes out of her way to make visitors feel at home and brings a fun, welcoming vibe to the hotel. Her exceptional service encourages repeat visits from loyal guests. The hotel is pet-friendly and features a heated outdoor pool, making it a great choice for dog shows and family stays. Guests also enjoy the 24-hour coffee service and daily breakfast, which are considered great value for money. The hotel is located conveniently close to key destinations, though arriving can be tricky due to its one-way street access. Rooms are generally well-maintained, though a few noted minor issues such as a tricky shower handle. The staff at the front desk and housekeeping are described as helpful and friendly, with specific praise for Antonia and Ty, who provided excellent customer service and went above and beyond to assist guests. Overall, the hotel is praised for its cleanliness, quiet environment, and welcoming staff, making it an enjoyable place to stay for both business and leisure travelers.
Great location & staff. Must reserve thru Best Western direct, no 3rd parties. Mgmt: Chris & Antonia & staff are great.
June 2026
We enjoyed our stay at this Best Western. Ashley, our front counter and checkin person, was super nice, very helpful, kind and ask about our welfare. We felt like we had a new friend before we left. Room was big, very clean, and quiet. Breakfast was good. We woud stay here again.
