TownePlace Suites Phoenix North is an older hotel, but still offers a decent and clean stay compared to alternatives in the area. The hotel's maintenance is adequate, though the lighting inside and outside could be improved. Housekeeping service is spotty, with rooms only serviced every few days. The breakfast options are limited, especially on holidays when staffing is reduced. The staff is generally pleasant and professional, though the check-in experience can be a bit cold and unwelcoming, especially after dark. Guests with Marriott status may receive room upgrades and late checkout, but standard amenities and service are provided to all. The hotel's location provides easy access to the nearby interstate, making it convenient for those needing to be in North Phoenix. While the overall experience is satisfactory, some guests have encountered issues with noise and safety in the parking lot. Despite these minor drawbacks, many travelers find the spacious rooms, clean facilities, and helpful staff to make for an enjoyable stay.
The rooms are way too small, the hotel in general is way out of date by 20 years, and the breakfast continually ran out of food the eating area is way too hot and it took forever to replenish food
December 2025
Great staff Positive vibe Smiles all around
December 2025
Older hotel, but still decent compared to alternatives. As always, service is great and employees are pleasant, helpful, and professional.
