Big O Tires in Phoenix, AZ is known for its friendly and honest service. Customers appreciate the staff’s courteous and professional attitude, with many praising the quick and efficient work done on their vehicles. The team offers a wide range of services, including tire replacement, oil changes, brake and suspension repairs, A/C service, and more. They carry well-known tire brands like Michelin, Goodyear, and Yokohama, and also provide free alignment checks. Customers value the straight talk and non-high-pressure environment, feeling confident that they are getting honest advice and fair prices. The shop is also equipped to handle various auto repairs beyond tires, such as fixing windows and replacing batteries, often at no extra charge. The staff, especially technicians like Zack and Alex, are recognized for their attentive and helpful service, sometimes going above and beyond, like temporarily fixing a window or patching a spare tire for free. Many customers choose Big O Tires because of its convenient hours, accommodating staff, and trustworthy repairs. Overall, it is a reliable, friendly place where customers feel appreciated and well taken care of for all their tire and auto needs.
Henry was helpful and thorough. His professionalism and friendliness made the experience even better.
July 2026
Great service from the team! It was a very busy morning for them but they treated everyone with courtesy and respect and got the job done. I always go back to them because they are straight with me and do a good job.
July 2026
Recently bought new tires there on a sale and had an air leak. They got me in promptly, found the nail, fixed the hole, and applied the warrenty, no issues. Fast, good customer service!
