Big O Tires in Phoenix, AZ, is known for its friendly and honest service. Customers appreciate the professional and personable staff, especially Isaiah and Jackie, who are praised for their attention to detail and positive attitudes. The team offers convenient early, late, and weekend appointments, along with free alignment checks. They provide a wide range of services, including tire checks and replacements for bikes and cars, oil changes, brakes, suspension, A/C service, wipers, belt and hose replacements, batteries, and lighting. Customers value the straightforward advice about tires and auto repairs, and many mention the clean waiting area with snacks and drinks. The staff is recognized for being accommodating and caring, with some customers sharing experiences of extra kindness and support. Despite minor issues, the team quickly resolves problems, maintaining a high level of customer satisfaction. Overall, Big O Tires is viewed as the best neighborhood tire shop, trusted for honest, worry-free service and a welcoming atmosphere.
After we had a bad experience at other company, God guided us to get our oil change done here. The Manager, Jackie Alvarez was attentive, helpful, patient and very respectful to us. We were offered to take water, coffee, donuts or fruit, the whole team was very nice too and the time spent there was very fast. We recommend... read full comment
May 2026
Professional staff. Services where completed in a rather timely manner with reasonable prices.
May 2026
Zacc was professional and knowledgeable, he advised me on what I needed done on my vehicle, kept me updated, service was quick, excellent customer service, 100% recommended
