Carmel Automotive is a trusted and honest automotive shop with a long-standing reputation for reliable service. Customers appreciate their thorough and competent work, often mentioning how they are the most honest shop in the valley. The shop provides great value, frequently saving customers money compared to dealerships by accurately diagnosing issues and avoiding unnecessary repairs. They are known for checking wear components and recommending preventative replacements, ensuring long-term vehicle health. The staff is professional, friendly, and makes the process easy with clean facilities and quick access off the freeway. Many customers have taken multiple cars there over the years and continue to return for all maintenance and repairs. They are especially praised for their honesty, often correcting or confirming the work suggested by dealerships, saving customers significant money. The shop's consistent fair pricing, good communication, and quality work have earned customer loyalty. Overall, Carmel Automotive is described as a reliable, trustworthy, and friendly local business that treats customers like family, making it a go-to place for vehicle care.
Failed emissions. They repaired the car in just two days and were great in customer service. Recommended
January 2026
This shop has helped us with everything from pumping a tire up to fixing our AC, which is a necessity here in Phoenix. Always friendly, understanding, and patient even with the non mechanic of our household!!!
December 2025
I have big trust issues when it comes to mechanics but I can say that Carmel automotive are definitely trust worthy. I had some concerns and the management eased my stress and assured me all my problems would be taken care of. I appreciate the whole team and will continue to bring my vehicle to this establishment.
