Cricket Wireless offers a variety of cell phone plans designed to fit different lifestyles, including unlimited talk, text, and data, all without requiring an annual contract. Customers can visit the Phoenix store to get assistance with choosing a plan or device. Many reviews highlight the excellent customer service at this location. Customers appreciated the friendly and knowledgeable staff, with some mentioning specific employees who provided fast and helpful service. One customer noted that they were able to get a basic Samsung phone, complete with a case and screen protector, quickly and at a fair price. Others shared positive experiences switching from other providers, praising staff for activating devices, switching numbers, and assisting with accessories—all within a short time. Several reviews emphasized the staff's patience, kindness, and willingness to help with various needs, including phone repairs and purchases. Overall, the store is recognized for its welcoming environment and attentive service, making it a preferred choice for customers seeking reliable assistance with their cell phone needs.
One of the best places to get a new phone. The vibe I got was very friendly and they really try to work with you to get the best deal. I used to have other mobile carriers but when I lost my phone I came in for a new phone they went above and beyond customer service. Highly recommended.
August 2025
They was very friendly, and knowledgeable about my mom's phone, and us thinking it was malware on her phone! Great job
December 2024
I have been very happy with cricket service. I needed a new phone, but just a basic Samsung. The guy set me up, and I left with a working phone. It even came with a case and screen protector. Spent what I should have.
