This Cricket Wireless Authorized Retailer has mixed reviews. One customer praised the associate for being knowledgeable, helpful, and ensuring everything worked correctly. Another appreciated James for his outstanding support and dedication, even when facing challenges with customer support. However, a different experience involved a lack of communication, as a customer’s phone was canceled without proper notice. Overall, the store has helpful staff but inconsistent communication.
The customer service was GREAT & associate knew what he was doing & answered the right questions and got everything in service correct and made sure everything worked . Thank you ????.
September 2022
James was outstanding, Cricket in general is worthless when it comes to customer service. But James just hung in there despite himself being on hold with retail customer support. In the end, I just cancelled the previous service and opened a new account with James. We need more customer support like him. Thanks James
June 2022
Stopped to ask a question about 1 of my phone's on my acct and he didn't let me know it was cancelled because he didn't look it up
