About Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is a highly recommended hotel known for its friendly and helpful staff. Guests often mention the warm reception and kindness of employees such as Trisha, Gabe, Anna, Jamie, Vivan, Ericha, Loretta, and Carlos, who create a welcoming atmosphere that makes visitors feel at home. Check-in is described as easy, with staff providing helpful guidance on amenities. The hotel’s location is convenient, with many restaurants and stores nearby, adding to its appeal.
Guests appreciate the affordability of the rates, making it a good choice for single parents and travelers on a budget. The property is generally quiet and clean, with some rooms showing signs of wear, which is expected in extended stay accommodations. Many guests feel comfortable staying here for extended periods, praising the staff's consideration and genuine care. Several reviewers highlight the staff’s professionalism, kindness, and attentiveness, emphasizing that the hotel’s leadership, including Carlos, fosters a positive environment.
While most reviews are positive, one guest pointed out a less favorable experience with a front desk employee during the day shift, describing her as rude and judgmental. This guest suggested that additional training in manners and etiquette could improve guest experiences. Despite this, the overall impression remains very favorable, with guests expressing confidence in returning to this location and praising the considerate service that makes their stay enjoyable.
Stayed here 2 nights. Now my friend stays. Office staff awesome. QT right across the street. Park behind QT.
September 2026
Lonnisha was awesome. Made me feel welcome from the start
September 2026
I love it here the location is phenomenal. The service is great whenever I need anything they are on it. As for the rooms they are cozy and quaint with room to move around in.
