Extra Space Storage located at 3636 E Washington St in Phoenix, AZ offers a wide range of storage options with convenient features like drive-up units, all-hours access, electronic gate security, and parking spaces. The facility is clean, professional, and secure, with a manager living on-site to assist customers. It is ADA compliant and accepts deliveries, with non-climate-controlled units available. The site also features solar power and easy freeway access, making storage simple and hassle-free. Customers praise the helpful staff, especially Kelsea, who is described as friendly, knowledgeable, and attentive. She quickly assisted with various needs, from offering the best rates and sizes to verifying identity when keys were forgotten. Her responsiveness and willingness to help have made a positive impact, including resolving a rent increase issue by contacting management on behalf of a customer. Though some find the 6 am gate hours in summer challenging due to work schedules, overall, the service, security, and cleanliness of the facility are highly appreciated. Extra Space Storage is recognized for its dedication to customer satisfaction and secure storage solutions.
Ken is a great worker and helped me get a bigger unit for us
September 2026
This place is GREAT. Skip the other storage facilities outrageous pricing and even more outrageous access hours and do yourself a favor sign up here. After I moved out of public storage on McDowell I called and had a unit set up for me within five minutes at this facility. Top tier, easy Peezy, just how storage units should... read full comment
August 2026
I couldn’t be more satisfied with the support and help I received from the onsite manager, Kenneth Collins. I love this place!
