Extra Space Storage at 2816 W Thomas Road in Phoenix, AZ offers a wide range of storage options including drive-up, climate-controlled, and non-climate units. The facility provides easy freeway access, parking spaces, and drive-up units suitable for vehicles and golf carts. Security is a priority, with electronic gate access, exceptional security measures, and a manager living on-site. The location is clean, accessible, and ADA compliant. Staff are known for being helpful, knowledgeable, and providing excellent customer service, ensuring a hassle-free experience. Many customers appreciate the professionalism and responsiveness of the staff, including assistance with selecting the right unit and quick responses to inquiries. The facility has maintained high standards of cleanliness and security, with recent lock replacements and secure access. Overall, Extra Space Storage is highly recommended for its convenient location, helpful staff, and commitment to customer satisfaction.
Corey made renting a storage unit smooth and easy. I had some specific space and access needs, and he walked me through the unit options. He was quick to respond, easy to reach by phone, and genuinely helpful. I had the unit signed and ready to go on the same day. Highly recommend if you're looking for storage in the area.
September 2026
Helpful and friendly at the desk. Big storage place for lots of stuff to hold over the summer. Overall, great experience.
August 2026
Corey is very helpful, nice, and friendly. He has made the process easy