First Convenience Bank
First Convenience Bank,
BanksHours:
3721 E Thomas Rd, Phoenix AZ 85018 Hours
About First Convenience Bank
First Convenience Bank is a strong, proven, and stable community bank that offers convenient locations with extended hours, online and mobile banking services, and innovative, customer-friendly financial solutions. The bank has received generally positive reviews from its customers. Customers have praised the bank's helpful and knowledgeable staff, who have assisted them with various financial services such as loans, direct deposits, and addressing fraudulent charges. The bank's manager has been described as a "sweetheart," and the overall customer service has been noted as friendly and accommodating. However, some customers have mentioned occasional wait times and frustrations with the bank's policies, such as the high non-sufficient funds (NSF) fees. Additionally, the customer service line has been reported as not being very helpful. Despite these minor drawbacks, the majority of customers seem satisfied with their experience at First Convenience Bank, appreciating the bank's efforts to maintain a bright and cheery environment. The bank's commitment to serving the community and providing reliable financial services has been well-received by its customers.
Most Recent Reviews
July 2023
I've banked with this place since 2014 and am very happy. I never get attitude from any of the tellers as some here say. Maybe it's them instead of the tellers. I seriously haven't encountered anything of the such. They should check the mirror and their attitudes at the door.
March 2025
I had the pleasure of opening a new account and the gentleman that helped me was absolutely wonderful kind helpful looked nice and had a great smile and costumer service thank you Jose Velazquez you are awesome!!
March 2022
Don't know where people getting this location have rude teller's they nice in friendly. The Manager is a sweet heart.As far as a bank as a hold all locations can leave the ATM out when the bank close ( I heard Walmart can withdrawal and deposit no charge) Yes The NSF fees are ridiculous. The customer service line are no...
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