PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances. One customer reported an initial concern about a withdrawal being short, but later clarified the issue was resolved and apologized. The bank has locations converted from BBVA following a merger. At one such location on 40th Street and McDowell, the bank has installed security walls of glass or plastic between the waiting area and the teller counters. This security measure gives some customers the impression of being in a bad part of town and fosters a feeling that the bank does not trust the citizens in the area. Customers describe the feeling as similar to visiting a prison, which they find sad and disheartening. However, they consistently note that the employees at this branch are wonderful, kind, and helpful despite the unwelcoming atmosphere created by the physical environment.
Nice, clean bank. Teller was very polite. I recommend this bank to everyone
June 2026
Debbie Sotelo's greeting was refreshing complete with a bottle of water. She shortened the projected wait time and turned me on to a free banking product.
March 2026
I came to this location trying to figure out a check fraud and Amara Guzman bank assistant she is really professional cuz she is digging into all this matter trying to solve this problem.. She is really professional and dedicated to hers clients attention
