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November 2023
Customer service isn't their strongest skill. Long holds when you call, then they hang up and don't even bother to call you back. The girls mostly seem like they have no clue about a vehicle or parts. Be ready for rude employees and 15 minute holds
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November 2023
Try'd using Internet to shop for parts. A couple of years ago I used their website & it was customer friendly! NOT anymore; terrible site with limited options. Their loss!
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November 2023
It takes "centuries" for someone to answer the phone and yes when they answer the phone they put you on hold without previously letting you know. In short words I strongly agree that their phone service is incompetent.
