Metro by T-Mobile at 6805 N 19th Ave Ste 100 is highly praised for its friendly and helpful staff, offering great prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers frequently comment on the excellent customer service provided by employees like Jessie, Anna, Omar, Akki, Fernando, and Samantha, describing their assistance as above and beyond. Many appreciate how staff members go the extra mile to help with phone upgrades, resolve account issues, and set up internet services, often saving money in the process. The store's environment is described as welcoming, genuine, and patient, especially for those who may be less familiar with technology or have social anxiety. Customers highlight that staff members are knowledgeable, attentive, and dedicated to ensuring a positive experience. Despite some negative opinions, most reviews emphasize the store as a great place to get service, buy phones, or resolve problems. Overall, the store receives high praise for its outstanding customer service, helpful staff, and ability to meet customer needs efficiently and kindly.
Customer service by Ashley and Nik were excellent. They double teamed me and it got even better. Happy to have purchased phone and accessories from these two.
June 2026
Great customer service, got a free tablet today🥰
June 2026
Got a phone today Ashley helped me to get the phone transfered everything. She is very Helpful. Thank you
