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December 2023
My experience with Melissa Graeve, Member Care Center Rep II, for a complex issue, was superb! Finally a real human being, who spoke clearly and understood my dilemma. The problem solving came off without a hitch, and, I might add, laughter! Thank you for hiring Melissa!
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October 2023
I chatted today with OneAz Credit Union representative Karen L Sperduti regarding my old 2020 Tax statement, which is not available online. She was super nice and professional. In no time she sent me the statement via email. Very good job!!!
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September 2023
I spoke with Melissa Graeve on the phone and she was prompt, pleasant and professional. A lot of customer service folks seem annoyed and are curt. On the occasion I spoke with Melissa she was a great example of an efficient, friendly human who was collaborating with another human. Greatly appreciated.
