O'Reilly Auto Parts in Phoenix, Arizona, is known for its outstanding customer service and knowledgeable staff. Located at 17245 North Tatum Boulevard, the store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers have praised a staff member named Justin for his exceptional service and professionalism. He has been noted for quickly changing batteries and headlights, even during busy times. His friendly demeanor and willingness to assist—such as oil filling and patiently explaining options—have left a positive impression on many visitors. With a commitment to customer satisfaction, O'Reilly Auto Parts aims to provide a smooth and pleasant shopping experience. The store also features a free Loaner Tool program for those who need tools for their projects. Whether in need of a quick fix or expert guidance, customers can rely on the helpful team at this location.
Justin went above and beyond to help find the right parts for my vehicle and installed them! He was not only knowledgeable but very professional and nice. Thank you Justin.
September 2025
My headlight burned out stopped at this location. Justin offered to change bulb took less than ten minutes. Justin was very professional, courteous great smile 😃. Thanks again Justin. 👍
September 2025
Had to stop in after having to have my battery jumped a few times today and Justin made it so quick and easy to switch out!! Thank you so much!!!
