O'Reilly Auto Parts store #3822 in Phoenix, Arizona, offers a wide range of parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the fast and efficient service, especially during late-night visits when urgent needs arise, such as replacing a dead battery. The staff, including employees like Keven, Fabian, and Jesus, are praised for their professionalism, helpfulness, and willingness to go the extra mile, even when faced with challenges like removing old batteries or installing wipers. Many customers feel supported and grateful for the assistance, with some expressing emotional relief thanks to the friendly and attentive staff. The store's team is known for their good customer service, providing clarity and support for various projects, including helping with specialty parts. With over 6,000 locations nationwide, O'Reilly Auto Parts is a reliable resource for vehicle needs.
Letty is fantastic, definitely the reason I am coming back
February 2024
Manager Hugo was awesome! I went in to replace a fuse, which wasn't needed. Hugo knew right away what I needed and went above and beyond to replace the bulb for me!! Great customer service!!
January 2024
Good and fast service. Went in late night as my battery suddenly stopped working and the workers were very informative and quick with getting me a new battery and installing it for me ! Warranty was also added with no problems.
