O'Reilly Auto Parts in Phoenix, Arizona, is known for its knowledgeable and friendly staff, providing excellent customer service. Located at 1928 West Buckeye Road, the store offers a variety of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the clean environment and the helpfulness of employees like Gerardo, Humberto, and Silva. Many reviews highlight the positive experiences compared to other auto parts stores, with some wishing for improved delivery services to commercial businesses. Overall, O'Reilly Auto Parts is a reliable choice for automotive needs, with great customer support and a wide range of services available.
Our Alamo Rental car flashed a coolant warning the morning after we picked it up from the ALQ airport on our way to an event in SF. O'Reilly's was incredibly helpful (when Alamo was not). They had the specific coolant we needed in stock for the rental (Audi does not use universal) helped me fill it and we made it to SF... read full comment
May 2026
Jimmy Gutierrez was very professional and helped me with my problem and is very knowledgeable I will be returning
May 2026
Jimmy gutiierez was outstanding in helping me pick out the correct coolant and even offerred to refill it for it for me his customer service attitude and politeness was extraordinary
