O'Reilly Auto Parts store #3822 in Phoenix, Arizona, offers a wide range of parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the fast and efficient service, especially during late-night visits when urgent needs arise, such as replacing a dead battery. The staff, including employees like Keven, Fabian, and Jesus, are praised for their professionalism, helpfulness, and willingness to go the extra mile, even when faced with challenges like removing old batteries or installing wipers. Many customers feel supported and grateful for the assistance, with some expressing emotional relief thanks to the friendly and attentive staff. The store's team is known for their good customer service, providing clarity and support for various projects, including helping with specialty parts. With over 6,000 locations nationwide, O'Reilly Auto Parts is a reliable resource for vehicle needs.
I stopped at o Reilly’s because my truck starting heating up and was assisted by Cesar who did an amazing job extra effort great place staff is friendly and so helpful
February 2026
My engine light went on! Went directly to the 420 E. 16th St./O'Reilly location. Ivan assisted me in purchasing a quart of oil. He inserted the oil, and I was on my way. Thank you for your great service, patience, and stellar customer service.
February 2026
Went to have my light turned off after getting my thermostat fixed, but they claim they couldn't do that, which isn't true, they just didn't want to.
