O'Reilly Auto Parts store #2818 in Phoenix, Arizona, offers a wide range of auto parts, tools, and accessories, along with free store services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The staff, including knowledgeable parts professionals like Abel and Gabriel, are committed to providing above and beyond service. Customers appreciate how the staff often prepare items in advance, making shopping faster and more convenient. While the store sometimes faces inventory issues, staff members are generally helpful and willing to look for parts not immediately available. The store also provides a free Loaner Tool program for customers who need tools they don't own, with a refundable deposit. Despite some complaints about inventory accuracy, many customers find the service efficient and helpful. Located at 4823 South Central Avenue, this O'Reilly Auto Parts is part of a nationwide chain with over 6,000 stores. Customers can stop by with questions or for assistance with their auto projects, confident that they will find the parts and support they need.
The staff here was absolutely amazing and super helpful. I came in there after I recovered my EVO after it was stolen. The staff helped me get a battery, hooked me up with a good tire shop and a place to get my oil changed after my car sat in evidence for a year. Thabk you guys youre awesome!!!! Justin Peak Import Performance.
July 2025
Had to get a battery and Cesar was amazing! Thanks for getting me back up and running
July 2025
Had a really good experience at Orrealys. The place was well-organized, and the service was great. Cesar was especially helpful and polite — he took the time to assist me and made sure I had everything I needed. Really appreciated his friendly attitude. Would definitely recommend stopping by.
