O'Reilly Auto Parts store #2899 in Phoenix, Arizona is a well-stocked auto parts and accessories retailer that offers a range of services to customers. Located at 3302 East McDowell Road, the store carries everything from parts and tools to fluids and recycling. They provide free services like battery testing, wiper blade and bulb installation, and check engine light diagnostics. The store also resurfaces brake rotors and drums, and has a Loaner Tool program for customers' projects. While some customers praise the store's excellent service, others have had frustrating experiences. One reviewer noted the staff can be "very, very slow" in assisting customers. Another mentioned frequently receiving incorrect parts, and found better prices and selection at a locally-owned auto parts store. However, a different customer had a positive interaction with the manager Angel and staff members Clyde and Luis, who helped get them back on the road. Overall, O'Reilly Auto Parts store #2899 aims to be a one-stop shop for Phoenix-area drivers and DIYers, with a mix of hits and misses in terms of customer service and part availability. With over 6,000 locations nationwide, there's likely an O'Reilly Auto Parts store near you.
exceptional customer service these guys are in my opinion the best customer Service I've got from any establishment In a long while. thank you for your help and courtesy while I was there at your store! these guys deserve a raise
January 2026
Very helpful. They went the extra mile to change my battery in my RV. THANKS!
September 2025
We had a representative that helped us out that we are giving 5 stars to: Lavelle Reid was very respectful, professional which will keep us going back there everytime! Thank you Lavelle!
