O'Reilly Auto Parts store #3622 in Phoenix, Arizona, offers a wide range of parts, tools, and accessories to help with various vehicle needs. Located at 2609 South 83rd Avenue, the store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums at many locations. Customers appreciate the friendly and knowledgeable staff who go above and beyond to assist with finding the correct parts and diagnosing car problems. One customer praised a staff member for patiently helping identify a cause of a check engine light issue. The store's team is often described as helpful, patient, and willing to walk outside with customers to ensure proper diagnosis. The store manager was commended for excellent customer service, especially in handling a difficult situation professionally. Additionally, the store offers a free Loaner Tool program, allowing customers to borrow tools for their projects with a refundable deposit. Overall, O'Reilly Auto Parts in Phoenix provides friendly service, knowledgeable staff, and valuable store services, making it a reliable choice for vehicle needs.
Great customer service. David went above and beyond for me.
April 2025
Wanted to thank everyone that worked here regardless how busy they are they really went above and beyond to help me get the part I needed an that it was the correct one as well thank you much appreciated
July 2024
I usually go to autozone, but they've leg me down constantly regarding the staff lack of knowledge of car parts. So I tried O'Reilly instead. SO MUCH BETTER! The staff can actually recommend parts of specific cars, and know the difference between parts. Lol
