O'Reilly Auto Parts store #3002 in Phoenix, Arizona, located at 13840 North 35th Avenue, offers a wide range of auto parts, tools, and accessories. Customers appreciate the helpful and friendly staff who provide excellent service. Many reviews highlight the knowledgeable team members, such as William, Tanner, and Jesus, who assist with finding the right parts, fixing vehicle issues, and offering thoughtful advice. The store provides useful services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers also value the store’s willingness to go above and beyond, such as installing batteries on the spot or providing second opinions on vehicle problems. The staff’s professionalism and genuine desire to help create a positive experience, making customers feel comfortable asking questions and seeking assistance. The store’s helpfulness is especially appreciated by those who need guidance through vehicle maintenance or repairs. With over 6,000 stores nationwide, O'Reilly Auto Parts remains a trusted place for auto needs, emphasizing quality service and customer satisfaction. Whether for routine maintenance or specific repairs, customers find this location reliable and friendly, making it a preferred choice for auto parts and expert advice in Phoenix.
Been going to this location for a bit now. Good service. Reviewing particularly for the assistance of William. He helped me find the right quality thermostat for my car and gave thoughtful advice. William knows what he’s talking about and that was appreciated.
March 2025
Tanner helped us out. Was able to fix my blinker after looking at it and didn't need to buy anything to do it. So friendly... great customer service across the board!
August 2024
We experience good customer service and the store was clean. We always choose O Reillys.