O'Reilly Auto Parts store #3649 on West Baseline Road in Laveen is noted for its clean, cool, and pleasant environment. Customers consistently report that the workers are extremely helpful, professional, and friendly. Employees frequently go above and beyond, offering assistance with finding the right parts and providing clear recommendations. They often perform free services like battery installation, headlight replacement, and showing customers how to use products such as Freon, saving customers significant mechanic fees. The staff is described as insisting on helping even when busy, making processes simple and painless. Reviews highlight a great energy in the store, with workers who are polite, adorable, and seem to enjoy their jobs and work well together. The store offers various services including free battery testing, wiper blade and bulb installation, Check Engine light testing, and a free Loaner Tool program. While a specific part is not always in stock, the positive and helpful attitude of the team ensures a good customer experience.
Great service, friendly staff, had exactly what I needed
April 2025
Why is it that every time that I go into an O'Reilly's that the staff are as dry as the air and they sometimes are so unhelpful and that are just there collecting a paycheck?
March 2025
I recently went to this Oreilly Auto Parts store to purchase a battery and the workers there were so helpful. I could clearly see they were busy but the employee insisted that he could install my battery for me. I was very thankful to that employee.