Shell offers a convenient car wash service that many customers appreciate, with some visiting at least twice a week due to its proximity to their homes. The monthly membership for unlimited washes is considered a decent value. However, customers have pointed out that the signage regarding gas prices can be misleading, often requiring a car wash to qualify for the lower price. Customer service is generally good, and the location provides a nice selection of fountain drinks. The cleanliness of the bathrooms has also received positive feedback. On the downside, some customers have faced challenges with the payment system and account access, reporting difficulties in getting assistance from customer service. This has led to frustration, especially for those wanting to set up a monthly membership. Overall, while Shell has appealing features, some operational aspects may need improvement to enhance the customer experience.
Gas pump screens & card swipes do not work. Use at own risk. Employees and managers do not care
November 2024
Gas price is misleading it’s only cheap if you get a car wash and you can’t pay at the pump, you have to go inside. But it’s a clean, well lit spot.
August 2024
Advertised price is 315 and pump price 355..I do see that 315 price has car wash attached to it but please list it properly as with car wash this price and without so and so price. Car wash is not listed in that big writing so people driving by are just seeing 315.
