Shell offers a convenient car wash service that many customers appreciate, with some visiting at least twice a week due to its proximity to their homes. The monthly membership for unlimited washes is considered a decent value. However, customers have pointed out that the signage regarding gas prices can be misleading, often requiring a car wash to qualify for the lower price. Customer service is generally good, and the location provides a nice selection of fountain drinks. The cleanliness of the bathrooms has also received positive feedback. On the downside, some customers have faced challenges with the payment system and account access, reporting difficulties in getting assistance from customer service. This has led to frustration, especially for those wanting to set up a monthly membership. Overall, while Shell has appealing features, some operational aspects may need improvement to enhance the customer experience.
On a weekend, after driving 6 miles to fill my propane tank was told that service did not open until 1 PM. I tried calling ahead but listed phone number is out of service. No service hours posted at the propane station either.
December 2025
12/1/25 cashier or whoever she is would not let me use the restroom. She was cleaning two at the same time. Just rude
July 2025
Gas pump screens & card swipes do not work. Use at own risk. Employees and managers do not care
