Southwest Airlines Cargo
Shipping CentersHours:
1251 S 25th Pl #15, Phoenix AZ 85034 Hours
About Southwest Airlines Cargo
Southwest Airlines Cargo provides generally good service, with friendly and efficient staff. Customers appreciate the help with loading and the easy process of collecting their items. Despite occasional issues like computer system outages, these are usually minor and manageable. The staff's helpful attitude and quick service make the experience positive, especially for those picking up live fish or other items. Overall, it is a reliable choice, with staff going above to assist customers even during busy times.
Most Recent Reviews
May 2026
As a whole Southwest Airlines did a great job ensuring my checked package made it to each of my flights which I am extremely grateful for. The gate staff on the other hand could use a refresher on displaying great customer service.
October 2025
Southwest Cargo staff is very professional and helpful. Great drop off and pick up services.
August 2025
Freight pickup was smooth.
Live lobster had a chill place to hang out
Loaded with a forklift
More Comments(48)
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