U-Haul at Dunlap & I-17 offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff is known for being friendly, fast, and helpful, making the rental process smooth and hassle-free. Customers appreciate the well-maintained trucks and the quick service, with some mentioning that their needs, like trailer hitches and car carrier trailers, were handled efficiently, even in emergencies. The team, especially the general manager, is praised for going above and beyond, such as lending equipment and guiding customers through registration. Despite some reports of difficulty in renting certain items within a short timeframe, overall, visitors have positive experiences, highlighting the staff's kindness and professionalism. Many recommend this location for its excellent customer service and ease of use, making it a reliable choice for local or long-distance moves.
Bruce is a gem! He always takes the time to go over the rental info with me and answer all my questions and address my concerns. While this location was a bit further from GCU, I would rather pay a bit more for excellent customer service provided by Bruce and his team.
August 2025
GREAT 👍🏻 customer service I received thank you
June 2025
Can’t even install a trailer hitch or rent what I needed within a 2 week timeframe. Are there that many people trying to move out of here!
