The UPS Store #3800 in Phoenix is a locally owned location offering packing, shipping, printing, a mailbox, notary, shredding, and faxing services. The store is described as clean, efficient, airy, bright, and very inviting, with a new layout that is a huge improvement. Many customers find the staff to be awesome, friendly, helpful, and going above and beyond with excellent customer service. The self-checkout option is noted as great for a quick in and out. However, some reviews indicate that staff can sometimes seem annoyed or rude, specifically when handling Amazon returns, which may make some customers feel like a burden. Despite this, it remains a go-to location for many for shipping and returns.