The UPS Store in Phoenix offers expert packing, shipping, printing, and mailbox services. It is locally owned and operated. Reviews find the store convenient and close by. Staff are described as quick, pleasant, efficient, and effective, handling lines well. Management runs the location exceptionally well, directing staff like a pro, ensuring customers are attended to without wait, and maintaining quality control. Employees provide calm, patient, top-notch service and come up with solutions to shipping problems. Some note that UPS driver delivery attempts can sometimes be miscommunicated. The store provides helpful service for packing, shipping, and business needs.
I came here to pick up a package that I missed the delivery of by Amazon. I came about four days after missing the delivery and they had my package. The two employees that were working. There were very nice and professional and we’re very helpful with everything.
June 2023
Love this UPS store they're quick, pleasant and they have several young kids that work there that don't stand around talking, giggling and ignoring you.
October 2022
Store is convenient but sometimes the UPS driver says they attempted to deliver a package but they didn't. I was home all day.
