The UPS Store #4120 in Phoenix is a locally owned and operated business that provides a wide range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the helpful and patient staff who go above and beyond to ensure a positive experience. Attendants have been recognized for their outstanding service, with one employee assisting a customer in sending important paperwork and changing shipping dates last minute. Another standout employee, Cayden, is noted for his exceptional customer service and willingness to help, even coming to a customer's car for a notary service. Susie also receives praise for her knowledge and pleasant demeanor, making each visit enjoyable. Overall, customers feel confident that their services will be fulfilled exceptionally at this location, making it a preferred choice for many.
Susie at the UPS Store was incredibly helpful and patient. She took the time to understand my situation and made sure everything was handled correctly. Her professionalism and kindness made a stressful situation much easier. Really appreciate the service.
September 2026
The ladies working the office this afternoon were extremely helpful and got everything done in a professional manner from beginning to end. I called ahead to ask about some services and they went above and beyond. Truly outstanding customer service.
August 2026
After trying to get a document notoried at my bank I stopped into the ups store.i walked in frantic asking for a notary. Susie said she could help me. She was very nice very polite . Quickly notorized my document without any issue. I didnt need an appointment. I had zero wait time. Thank you Susie and the ups store
