The UPS Store #5340 in Phoenix is a locally owned and operated business offering packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is conveniently located, though the area has a high volume of transit. Customers find the staff to be fast, friendly, courteous, efficient, pleasant, professionally conscientious, and genuinely kind. They provide expert assistance with a smile and go the extra mile for customer service. Many customers specifically praise the easy and efficient Amazon return process, noting it requires no box or label. The store is consistently described as clean, organized, and in order. While there can occasionally be a short wait, the staff promptly apologizes and takes care of needs. Several customers state this is their preferred location for all shipping needs, with some driving out of their way because of the excellent service.
I have always been treated fairly at this location. I have came in on occasion and had to stand in line for a few moments. They apologized for the wait and promptly took care of my shipping needs. I was laughing when reading the other posts to many people complain about nothing today 🤣
August 2025
Tiff is the bombbbbb that my girl she is awesome and vibrant and is quick to help,i will drive to this store.
July 2025
I would like to thank both Amazon and The UPS Store for making returns so easy and efficient. No box, no label, and fast friendly staff like Tiff that was pleasant to talk to and fast. My opinion...Big W can't match it. Thank you UPS Store...and Amazon.
