The UPS Store #4850in Phoenix offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated business is committed to providing exceptional customer service. Reviewers praise the store's helpful and friendly staff, with particular mentions of Janice, Enoch, and other young ladies who have "restored faith" in customer service. Customers appreciate the smooth transactions, effective communication, and prompt assistance, even when the store is busy. Overall, this UPS Store location is highly recommended for its reliable services and outstanding customer care.
I just like others have had good and bad experiences at this location ,but you can't blame the entire store for one disgruntled employees actions. Most of the time the employees are very friendly and helpful and it's still a very convenient place to ship pkgs and receive other services.
July 2025
I love a smooth transaction! Leo is the best as far as communication and being very helpful! I highly recommend this location!
May 2025
This location is a bit out of my area however, I receive great customer support when I do visit. Enoch is an awesome store manager and was able to resolve an issue I had with some business cards. Will definitely return. Great staff and communication.