The UPS Store in Phoenix is a locally owned and operated one-stop source for packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Reviews describe a great experience with a super clean, very organized, and very welcoming store. The staff is noted as great, fast, knowledgeable, super helpful, pleasant, patient, kind, and showing compassion. They answer all questions and are helpful in finding the most cost-effective shipping solutions. Customers report feeling accomplished and satisfied, with one noting the service turned a bad experience into a good one. The store is also highlighted as a great place for quick, self-service Amazon returns.
Customer service is on point every time I go in. I appreciate them very much.
June 2025
Good service, don’t have to wait long, have Amazon self serve
May 2025
Brooks was phenomenal here!! Not only was he very helpful, but was patient and kind to everyone walking through the door. I had concerns coming in, but left feeling accomplished and satisfied with the service received. He deserves all the grace- and a promotion!
