The United States Postal Service at 5021 N 20th St is a reliable and dedicated mail delivery center serving both residential and business customers. It handles a significant volume of mail, processing and delivering a large portion of the world's mail to over 157 million addresses across the U.S., territories, and military bases. The staff at this location are highly praised for their patience, helpfulness, and friendly attitude. Customers frequently mention how the clerks are courteous, welcoming, and willing to assist with various mailing questions and services, even during busy times. Despite a few inconveniences, such as the drive-by mailbox being moved farther away which causes some trouble for vehicle drop-offs, many appreciate the efforts to improve security, like the new mail opening chains. Customers also share their positive experiences with staff who work diligently to fix issues, such as a prolonged mail forwarding problem that was eventually resolved thanks to the staff’s persistence. Overall, the staff's good attitude and dedication make this USPS location a trusted place for mailing needs. Customers also enjoy the friendly environment, noting that staff members remember them by name and greet each visit with smiles. The only common wish is for the station to have later closing hours.
