Verizon in Phoenix offers an exceptional customer experience with knowledgeable staff and efficient service. Customers consistently praise the store for its professional atmosphere and helpful representatives. Many have had positive interactions with employees like Taylor and George, who are noted for their expertise and ability to make processes quick and straightforward. The store is recognized for its commitment to customer service, where team members take the time to answer questions and ensure satisfaction. Clients appreciate the convenience of in-store appointments and online order options, including free 2-day shipping and same-day delivery where available. Customers feel confident in the staff's ability to handle technical issues, such as phone upgrades and account transfers, making this location stand out among other Verizon stores. Even during busy times, the employees are willing to assist and provide a friendly greeting, demonstrating a strong dedication to customer care. Overall, Verizon in Phoenix is highly recommended for anyone seeking reliable mobile services and top-notch support.
Excellent staff well trained to make the kinda decisions that take time and patience!
October 2023
The staff is super friendly, and even during the iPhone launch rush, and with an endless line of customers, they were super helpful and made sure we got the best service.
April 2023
This is the best Verizon I’ve ever been to. Taylor, the manager, clearly creates a positive culture and all of the reps here are intelligent and helpful! Fantastic experience.
