Verizon, a leading provider of mobile and internet services, offers a convenient shopping experience at their Phoenix store. Customers can visit the store or shop online to meet their latest mobile, 5G home internet, or business needs. The online platform allows for easy appointment scheduling and order placement, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store's staff is described as "awesome" and "extremely helpful," with customers praising their knowledge and efficiency. However, some customers have expressed frustration with the payment machine being broken frequently and the lack of clear store hours displayed on the door, which they find "ridiculous." Overall, the Verizon store in Phoenix provides a positive shopping experience, with a vast selection of phones and equipment, and helpful staff who work diligently to ensure a smooth transaction. While there are a few areas for improvement, the store remains a convenient option for customers seeking mobile, internet, or business solutions.
The payment machine is broken more often than not. The guys that work here are awesome but not having the time you guys open ON the door is actually ridiculous. No one should have to scan something on their phone to see what time this location opens. Seriously ridiculous, please like every other normal business put your... read full comment
July 2024
Extremely helpful staff. Busy store but the staff know what they’re doing. They also have a vast selection of phones and equipment
July 2024
I was able to get a flip phone and add a new line for my child in maybe 30 minutes. Ty not only made the entire transaction painless, but he also worked with me the following two days to ensure I was able to get the area code I wanted for the phone line. Great service.
