Walgreens is a large and clean store with friendly staff, offering a variety of services including vaccinations, photo printing, and medication dispensing. Customers appreciate the helpfulness and patience of employees, especially pharmacists who go above and beyond to assist with prescriptions and medication shortages. One staff member was praised for being polite, understanding, and making extra efforts to help customers complete purchases, even when issues like ineligible items or stock shortages arose. The pharmacy staff are often accommodating, with some going out of their way to find medications at other locations during shortages caused by broader trade issues or supply chain disruptions. Customers have experienced positive interactions, such as pharmacists who quickly locate stock at different stores and explain medication needs clearly. However, some frustrations exist; for example, misinformation from doctors about appointments, stock shortages of vaccines or medications, and the absence of self-checkout lanes, leading to longer wait times. Customers also note that certain policies, like requiring appointments for vaccinations or not keeping enough stock in store, can cause inconvenience. Despite these issues, Walgreens staff, particularly pharmacists, are viewed as caring and competent, making a significant difference in urgent situations. Overall, Walgreens is seen as a reliable place with friendly service and a welcoming environment, though some operational improvements could enhance the customer experience further.
They NEVER answer the phone. The literal PHARMACY!!!
June 2025
holy wow. i thought the walgreens by my house on the east side had some horrible ppl but this one made the others look nice. ugly, ugly behavior. got attitude soon as i walked in the door & old lady in the blue shirt was one of the rudest and most unhelpful humans i’ve encountered in a long time.
January 2025
The pharmacist is always available ready to answer questions
