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“Lara was great in assisting me. I came in to switch over, I told her I want a new phone, new service, keep my phone number and have auto pay set up. She did exactly what I expected her to do. She is a great representative. I am satisfied with the service I received!!!”
“I have been with T-Mobile for a few years and I have decided I want to switch so when I walked into boost I was met with kindness an a smile from Amanda she asked me what I was looking for in a new phone and she gave me ever option she had and I was amazed with her knowledge and understanding of what I wanted and I will definitely be back soon to get my new phone”
“Stopped in with billing questions and the manager was super friendly and explained everything she even helped me re-rate my plan lower my bill and helped me pick out a watch!! Thank you for your excellent service!”
“Daniel and Sara are awesome. They both joined forces to get my issue resolved . Thanks again. 2 heads are better then 1 . Thanks again , definitely will be back .”
“I want to give a shout out to Izzy! I really appreciated her professionalism and candor. My phone stopped working and had get to get a new phone. At first, we thought it was my Sim card, so Izzy helped me with that, but it still didn't work and ordered a new phone from an insurance claim. It wouldn't activate so had to come back in the store and it was very difficult and a long process talking to customer service over the phone, but we got it done together! Izzy demonstrated patience and persistence and understood my frustration with the whole process. I was really impressed and relieved when we got my phone working again. Izzy was also able to get the activation fee waived as I was promised it wouldn't cost anything to activate through insurance and Metro did indeed bill me! Thank you, Izzy for everything! I will stay a customer with Metro because of caring people like you helping me when in need!”
“Good location. This is a actual Verizon store, so they have a lot of products in stock. I only waited about 25 minutes, but the associate was quick and efficient.”
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“The store manager, Alex, has gone above and beyond to help with the trade-in process on several of our business phones. Can’t speak highly enough about his amazing customer service.”