Verizon in Prescott Valley offers a convenient location for mobile, 5G home internet, and business needs. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many reviews praise the knowledgeable and personable staff, especially mentioning associates who provided great assistance in selecting phones and plans, as well as porting old numbers and settings. While one customer expressed dissatisfaction with an offhand comment from a manager, the overall experience has been positive, with quick and efficient service. Verizon is recognized as a reliable and well-stocked store in the area.
Had a problem with my phone. They got me back on line and found the problem.
July 2026
Chloe the assistant manager has been amazing. Very professional and calm despite multiple interruptions. Yes, they are busy and it’s because they do a great job of taking care of each customer and individual issues. Thank you for professional friendly service.
July 2026
Took almost an hour to service Kiley was very helpful with explaining , change number
