Brake Masters #114 is an auto repair shop known for its exceptional honesty, integrity, and service-oriented approach. Founded on the principle of providing an "Honest Brake," the business recommends only necessary services, a radical shift from high-pressure tactics. Customers report it is not a typical Brake Masters, with a great group that does great work. The team, including staff members Paul and Al, consistently goes above and beyond, providing kind, professional, and reliable service. They are trusted implicitly for car care needs and never disappoint.
Reviews highlight extraordinary acts of goodwill. One customer had a persistent brake noise from a prior installation elsewhere; the issue was diagnosed, fixed, and there was no charge, with the explanation that this is how honest business should be done. The staff refuses tips, emphasizing a philosophy of taking care of people. This includes small gestures, like helping remove plate covers without accepting payment, and larger ones, like providing a courtesy ride home. The work is noted for saving money in the long run, with clear, upfront advice on the best solutions, whether a repair is a safety must or unnecessary. Warranties are honored. The strong loyal customer following means appointments can take a bit to get, but the experience is well worth it. Customers highly recommend this location not only for its quality work but for the integrity and good will of the people, calling it one of the finest repair shops they have experienced.
Paul and his team were knowledgeable efficient and courteous! Great experience!
September 2026
Good experience. Paul, the manager, runs a good shop.
September 2026
Really good mechanics. I had a battery replacement about a year ago here, which was fantastic. Well priced as well (not like wefixit down the street) I noticed a few days ago my car wasn’t starting smoothly, and they replaced my battery under warranty without charging for labor.
