I would not be surprised if they had training on ways to minimize interaction with customers. Most of the branches in Phoenix are empty and have 5 or more empty offices or cubicles. Manager at almost every branch seems perturbed to speak with anyone about anything.
April 2022
I was asked to make an appointment to set up a business account online at another branch . Meeting set up and had to wait 3 days . Show up to Meeting and they have no idea about it and the person I was meeting with doesn't even work that day . Horrible experience
September 2021
I am unsure of how there are so many bad reviews of this location. Every time I walk in I am greeted by name and the banker I work with will give me a wave even if she is busy. I have had outstanding service at this location.
