Consumer Cellular in Scottsdale, AZ, is a highly recommended wireless carrier known for its friendly and helpful customer service. Since its founding in 1995, the store offers a wide range of phones and devices, including top brands like Apple, Samsung, and Motorola. Customers appreciate the knowledgeable staff who assist with various needs, from choosing the right phone to resolving technical issues. Many reviews highlight the patience and professionalism of employees, with staff members providing clear guidance and support, even when dealing with problems like switching carriers or phone issues. The store's team is praised for their helpfulness, including following up on promotions and ensuring customer satisfaction. Customers also value the store's ability to honor promotions and provide a smooth transition when switching service providers. The in-store experience is described as pleasant, and the customer service is consistently rated as excellent. Overall, Consumer Cellular in Scottsdale offers reliable service, a wide selection of devices, and a welcoming environment, making it a top choice for those seeking affordable plans and quality support.
I am new to CC. My wife and I signed up in the Scottsdale store. Becca and Zeyad were extremely helpful and pleasant to work with. I would highly recommend both of them as well as their call center.So far everyone has been patient and helpful. Customer service was excellent. The Scottsdale store is nice as well.
January 2026
Very helpful and patient when I was having an iPhone problem after I switched service carriers. Turns out it was an Apple issue. Not CC
January 2026
Michael was so amazingly professional and patient and walked me through every single step that I am so glad that I got my service from Consumer Cellular. Thank you so much for hiring such a spectacular employee.
