I see why this is the worst rated Apple Store. We stopped in and put our names on the list to talk to someone about buying a new computer. After waiting 20 minute no employee came to say anything to us. Never been ignored like that at an Apple Store before. We ended up just leaving, I’ll go buy a computer some where... read full comment
November 2023
Brooke wow. She was terrific. Visited to pick up wife's new 15 Pro Max. Upgrading from a well used iPhone 6. Took a bit of work and some creative workarounds, but Brooke handled it. Was very busy and she did a great job trying to juggle us and other customers she had assigned. Is 5 STARS as high as I can give?
November 2023
Gabriel at the Genius Bar was the best! He was extremely helpful, patient and knowledgeable about all the products as well as the problems I was having with my AirPods. Luckily he was able to find a solution and it was solved swiftly. My best experience so far at this location. Huge shout out to Gabriel! I would go back... read full comment