They offer a lot of nice things for the bathroom, etc., but the salesperson I was met by (Madi) gave me the impression that she couldn't be bothered in dealing with me and made me feel as if I wasn't worth her time. (PS: I bought my Jacuzzi product elsewhere)!!
January 2023
Horrible experience I was treated as someone who couldn’t afford to shop at their store. You could feel the racism and discrimination with the staff. I guess I was the wrong color to even walk into there store!!!
June 2022
I have been ordering plumbing supplies fron build.com online, owned by Ferguson, and received many large items in 5-7 days, but have waited for delivery of a bathtub for 2.5 weeks, when the expected delivery was 1 week. Email inquiries were answered by form emails, but no delivery date. Also tried calling. Really frustrating.
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Whether you're starting a renovation or building your dream home, the experts at our Ferguson Bath, Kitchen & Lighting Gallery are here to help every step of the way. At our kitchen and bath showroom, you'll find the largest offering of quality brands, a symphony of ideas, and dedicated consultants to help coordinate kitchen and bath projects. When you need help finding the right kitchen, bath, appliances, or lighting products, our Ferguson Showroom has you covered.
