This Ferguson Bath, Kitchen & Lighting Gallery location has closed

15000 Hayden Rd, Scottsdale AZ 85260

About Ferguson Bath, Kitchen & Lighting Gallery

Ferguson Bath, Kitchen & Lighting Gallery is a business that offers a wide selection of kitchen, bath, appliance, and lighting products from premium brands. Its modern showrooms feature beautiful displays of innovative products, allowing customers to see, touch, and experience them before making choices. The staff provides helpful and friendly service, with many customers praising specific employees for their professionalism, kindness, and efficiency. One staff member, in particular, is frequently recommended for her excellent customer service, guiding customers through product selections and replacement parts, and assisting with ordering processes. Customers appreciate her positive attitude, attention to detail, and willingness to go above and beyond to help. However, some reviews mention frustrations with communication, especially regarding billing and credits for new builds, where delays and lack of clear answers have caused trust issues. Despite these concerns, most reviewers highlight positive experiences working with the staff, especially during urgent situations like finding sinks quickly or resolving issues with replacement parts. Overall, Ferguson Bath, Kitchen & Lighting Gallery is seen as a helpful and well-stocked store with knowledgeable staff committed to assisting customers in their renovation and building projects.