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“Rafael is a very good technician. I was disappointed with the appointment time. I was told it was around 1:30, then 2:30, and finally we were serviced at 6:00. We spent half the day waiting.”
“Love this place, my husband and I buy everything from BBQ utensils, to seasonings, to our full outdoor kitchen setup here. Team is very friendly and knowledgeable and always have great recommendations.”
“This Home Depot is always a home run! Employees are super knowledgeable, helpful & don’t run the other way when you start approaching them (seriously has happened at the 36th St & Thomas location).
I went to pick out paint b/c we’re redoing a bathroom. Terry in the paint dept hooked me up w/ a little mini size so I can try it out b/f fully committing to a gallon of bright purple paint. Thanks Terry!”
“Bob and the team from Vactrax provided us with incredible service and are a truly professional organization. They did a fantastic job and we highly recommend them to anyone requiring their services.”
“I am writing a review to thank Michelle who helped us start the process for installing carpet.She was so helpful and kind.She thought of everything.Thank you Michelle”
“Lowes was another stop along the way in my job hunting adventure. Though I was not offered a position with the company, I still have a lot of good to say about the experience.
This location is clean, organized, and well managed. The employees are very approachable and made me feel quite welcome. Although I was not a customer at the time of my visit, I was made to feel welcome all the same. Definitely would recommend shopping there.”
“This store had a great selection of luxury appliances. I ended up with a Thermador kitchen thanks to my awesome consultant. Great sales people and installation team!”
“I called this Hayden location and selected plumbing parts option.A very helpful lady answered named Samantha helped me.Samantha works with Ferguson's headquarters in Virginia, inside sales representative that answers calls about plumbing and lighting. She doesn't give up trying to find me a hard to find uncommon part. I needed shortest length (1 foot) 3/8" double ended gas line connector, or 3/8" on one end and 3/8" mail FLARED end on the other end. Hardly anything uses 3/8", so Home Depot and Ace do not carry it, but Lowes did carry 3/8" but it was 36" long. I don't have room in my RV cabinet (to hook up RV fridge to run on propane) for all that hose. Samantha made several phone calls to manufacturers to find me that hose, but some manufacturers were not available. So she had to call me back next day. Well she never did call me back, so I assume she didn't find a 12" hose, but a friend had one in his garage, that he didn't need. I didn't even think they existed. If I had a company, I sure would be honored to have an employee like Samantha. I wish she could work for some of the property management companies that "aren't there for me" and give me horrid service, that I have to beat out of them.”
9AM - 5PM
15000 Hayden Rd, Scottsdale
Appliances
“Edit : I emailed Alex (at the same email she has been putting in in other review replies), and things got sorted out so quickly! So if you have a bad experience I do recommend reaching out. Thank you Alex for helping so fast.
I am so frustrated on getting the explanation of where the credit went for the new build microwave option. We have been asking the same question for the past few emails, and even after a week we don't get an answer. And I cannot reach the sales representative on the phone. I am losing trust in Ferguson, as if I were not careful reading the quote they would have swiped the $2000+ credit under the rug. 14 emails and we still don't know where the microwave credit went. Is there a phone number I can call to the store manager? How do I even get a clear answer if 14 emails don't get the answer? So far based on my experience: THIS IS NOT THE PLACE IF YOU WANT TIMELY NEW BUILD OR KNOW WHERE YOUR MONEY IS GOING.”
“It's very quiet I know for sure I'm not in NYC I'm sure it's because it's a week day. People out here are out in the stores in during the weekend”
“Very attentive customer support desk. Ordered a phone online that had a faulty camera. No hassle to replace and even helped transfer data to the new phone. We had lunch a few doors down at Thai House while waiting. Lovely greetings by the staff and very attentive to ask if I needed help while browsing.”
“I needed some lumber for a project and wasn't exactly sure what size I needed. Jon from lumber was very helpful. Cut it to my specs and he said if it's too long come back and I'll cut it for you. Very helpful guy!”
“This location is very good at keeping inventory up to date. The website gives accurate locations of items within the store, as well as accurate in/out of stock information. Garden center has a large variety of plants, fertilizers, and tools. Staff in each department have always been very knowledgeable.”
5AM - 8PM
9890 N 90th St, Scottsdale
Appliances
“My husband recently came to this location looking for specific humidifiers he'd found on the website. An associate named Dennis helped him look for them until it was discovered they were still packaged in an unloaded pallet high up on the shelving. Dennis didn't hesitate to get a ladder and retrieve them. Husband said he went above and beyond for him and was friendly and knowledgeable. Thank you Dennis!”
6:00 AM - 9:00 PM
16285 N Scottsdale Rd, Scottsdale
Appliances
“If you are looking for tip top service , knowledge staff and people that truly care about.. look no further this is your spot .. Benny in the door department went above and beyond with helping me find the perfect French doors for my home improvement project, he even walked to the front at checkout to make sure it was all handled with precision..... the managers were kind , check out staff ... doesn't get better than this ! You guys rock !!!”
“Jessie is awesome! He helped with my order. He also went out of his way to help me load all of my OSB sheets. I have NEVER received this type of help from any Home Depot employee. He is very professional, upbeat, and really goes out of his way to help people.”
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“We couldn't be any happier with all the people at the Scottsdale store. They were very helpful, understanding and willing to go beyond the extra mile to get the correct size double oven needed to solve the cabinet doors and rough opening nightmare. Thank you Will Alex and Rick. You people rock.”