Kitchen & Bath in Scottsdale, AZ

“Our technician Steve was great! He was friendly and did a wonderful job with installation. The Re-Bath company overall could use some work. They preach all this great, open communication but it was mediocre at best. We had to install the GroupMe app so updates could be given to everyone on the work team but that wasn’t done. I had a question before install and that wasn’t answered in the chat, it was the day our tech came out. Overall, it was a good experience but just wished they kept their word on their communication aspect.”

“We hired Gainey Flooring Solutions to demo our fireplace, including removal of a hearth step, and then retile using large format tile. We couldn’t have been more satisfied with our entire experience! Though our job was a relatively small one, Bruce made three separate trips to our home beforehand to review the space, take measurements, discuss various aspects of the project, make suggestions on alternative sizes and styles of tile (one of which we adopted), troubleshoot when our first choice wasn’t available, and discuss his estimate. He added us to the schedule without a long wait, and then stopped by again as the job was progressing to make sure things were moving along smoothly. As his crew (Luis and Alex) proceeded with the installation, they asked our opinions on various design options, offering their own suggestions but not pressuring us in any way. They did an excellent job cutting and installing the tile with precision, were diligent and professional, kept the workspace neat, were careful with our furnishings, and finished on schedule. All for a very fair price!!

In choosing our contractor, we did not have access to personal recommendations from friends but received referrals to Gainey Flooring Solutions from two tile suppliers. We were originally considering including a new shower floor along with the fireplace. At one store, the sales associate handed me two business cards and stated that if we went ahead with the shower portion of the project, we should absolutely choose GFS since it was important with a water-related project to hire someone who would be certain to do the job right.

Also, after deciding to use GFS, we mentioned to several neighbors that they would be doing our project and it turned out they had recently done a shower remodel up the street from us. These neighbors commented on how impressive their work was, so we know of a second couple who also had excellent work done by GFS! Every time I walk through our living room, I am struck by the beauty of our fireplace. We highly recommend Gainey Flooring Solutions!”

“I had a very good experience working with Alfonso in a tight timeframe. He was helpful, responsive and open to work in my budget. I’m happy with the end product and my updated kitchen.”

“We have been working with Cheyenne the last few months ordering things for our upcoming bathroom remodel. She has been very personable, professional, helpful, gives great suggestions and keeps us updated on when things are arriving etc. (and answered my various emails quickly too). We highly recommend Cheyenne at the Scottsdale Showroom location for any of you bathroom needs.”

“I ordered my cabinet hardware here. They were so nice and helpful. They let me take multiple samples home, which helped tremendously. I did price out my hardware online on multiple diff websites and Grand Canyons cost was way lower than I could find online. They saved me almost $300 by ordering thru them. Also, shipping was only 2 business days, versus 5 days everywhere else. Showroom is great with lots of options for cabinets, countertops, flooring etc.”

“Michael and Chris did a great job installing the Tub to Shower conversion today. They did it all under 7.5 hours. They explained to me the maintenance and cleaning of it as well as the warranty which is lifetime. Can't be happier. Stephanie, the salesperson did a great job explaining everything regarding the shower. All 3 were very knowledgeable of everything.”

“Great selection of towels and bed linens. I went in with a swatch of fabric from my recently re-upholstered headboard, hoping for a new duvet cover with coordinating decorative pillow. Kristina Hilleboe helped me and she was really good at pulling options. I ended up going with her pick but she was very patient with my process.”

“Sally was a great help in our design and telling us where to get brackets for the granite top George was absolutely perfect in the install of everything. Appliance guy had never seen a refrigerator opening so perfect. This was our second time using Affinity Kitchens and the quality fo the product and the process has always been outstanding.”

“Love this place, my husband and I buy everything from BBQ utensils, to seasonings, to our full outdoor kitchen setup here. Team is very friendly and knowledgeable and always have great recommendations.”

“Katie at Hughes Kitchen and Bath is amazing. She's incredibly knowledgeable and is happy to share her knowledge and experience. I called 7 different plumbing supply houses yesterday looking for a round bottle trap. No one had one in stock in the finish I needed. Then I called Hughes and got Katie. Not only did she discuss different manufacturers with me, she also went into welcome detail about why some bottle trap designs are more functional than others. She also offered great tips on maintenance. Luckily for me, Hughes had a bottle trap in the finish I needed and Katie made sure to check their inventory to make sure it'd be available when I arrived. It's been a long time since I've had such a stellar customer service experience. Friendly service is always welcome, but friendly and knowledgeable service? And going the extra mile? Just wow.”

“Rafael is a very good technician. I was disappointed with the appointment time. I was told it was around 1:30, then 2:30, and finally we were serviced at 6:00. We spent half the day waiting.”

“I want to thank Hughs Supply for their speedy assistance on Dec 30. The gas valve on my Rheem hot water heater broke. Jesse from Scottsdale store & Phil from the Mesa teamed up to verify and provide the proper replacement valve for me considering my broken valve was discontinued. The Mesa store was closing soon for the holiday but Phil was able to get the valve for me before closing. I was even able to get a plumber on the same day to replace the valve. A total of 2.5 hours transpired from the time the issue was reported to the time the new valve was install. This was awesome given it was the day before the holiday! Sometimes everything just falls into place! Many thanks to Jessie & Phil for their dedication to a customer during a holiday period!”

“This store had a great selection of luxury appliances. I ended up with a Thermador kitchen thanks to my awesome consultant. Great sales people and installation team!”

“I called this Hayden location and selected plumbing parts option.A very helpful lady answered named Samantha helped me.Samantha works with Ferguson's headquarters in Virginia, inside sales representative that answers calls about plumbing and lighting. She doesn't give up trying to find me a hard to find uncommon part. I needed shortest length (1 foot) 3/8" double ended gas line connector, or 3/8" on one end and 3/8" mail FLARED end on the other end. Hardly anything uses 3/8", so Home Depot and Ace do not carry it, but Lowes did carry 3/8" but it was 36" long. I don't have room in my RV cabinet (to hook up RV fridge to run on propane) for all that hose. Samantha made several phone calls to manufacturers to find me that hose, but some manufacturers were not available. So she had to call me back next day. Well she never did call me back, so I assume she didn't find a 12" hose, but a friend had one in his garage, that he didn't need. I didn't even think they existed. If I had a company, I sure would be honored to have an employee like Samantha. I wish she could work for some of the property management companies that "aren't there for me" and give me horrid service, that I have to beat out of them.”

“The store was awesome. The weirdest service though. We were asking sales lady to help us, she said " I'm sorry I can't leave my podium". Aren't you there to help the customer? It reminds me of a Seinfeld episode. Left me scratching my head.??”

“Absolutely the best stone and fabrication company in Scottsdale. They are family owned and operated and they really care about their customers. Their workmanship is top-notch, and the quality of their stone is excellent. Highly recommended !!”

“Edit : I emailed Alex (at the same email she has been putting in in other review replies), and things got sorted out so quickly! So if you have a bad experience I do recommend reaching out. Thank you Alex for helping so fast.

I am so frustrated on getting the explanation of where the credit went for the new build microwave option. We have been asking the same question for the past few emails, and even after a week we don't get an answer. And I cannot reach the sales representative on the phone. I am losing trust in Ferguson, as if I were not careful reading the quote they would have swiped the $2000+ credit under the rug. 14 emails and we still don't know where the microwave credit went. Is there a phone number I can call to the store manager? How do I even get a clear answer if 14 emails don't get the answer? So far based on my experience: THIS IS NOT THE PLACE IF YOU WANT TIMELY NEW BUILD OR KNOW WHERE YOUR MONEY IS GOING.”

“I love the vibe of this restaurant! The margaritas & table made guacamole is so good! My go-to dish is the Brussels sprout tacos, THEY ARE INCREDIBLE!!! Love this option as it can be made vegan!”