Fry's Pharmacy in Scottsdale is a busy and convenient location offering pharmacy services and grocery shopping. The pharmacy staff is consistently described as top notch, friendly, quick, and efficient. Pharmacists do more than prepare prescriptions; they offer health advice, perform clinical services, and administer vaccinations including flu, COVID-19, shingles, measles, and Tdap shots. Prescriptions can be managed easily through convenient online tools. Many customers are regulars, citing the pharmacy's reliability and some of the best prices compared to other stores. However, the store and its parking lot are often described as chaotic and insane due to very high customer volume. The parking lot is notably problematic, with reports of crazy driving, people going the wrong direction, and designated grocery pickup spots being misused by other shoppers, including those with handicapped permits. This behavior creates stress and has led to calls for parking lot security. A security guard is present but has been noted as unfamiliar with store details like ATM location. Inside, the store has a Starbucks and generally provides pretty consistent good service for pick-up orders and quick trips. Most employees are courteous and professional, with specific praise for certain customer service staff described as friendly, personable, sweet, and having a mature professional vibe. While most interactions are positive, there are occasional remarks about some staff being less friendly or stressed due to the busy environment. Overall, it is a lit and convenient spot where the dedicated pharmacy team and many helpful staff members strive to provide good service amidst a bustling atmosphere.
This is a great pharmacy with people that care. Always a positive experience. Communication is good as well.
October 2023
This is my regular pharmacy and they are always top notch for me.Went in today for my Flu shot and COVID booster. Adrian checked us in, friendly and quick as always. Khadidja did the actual shots - this woman is good! I didn't even feel the flu shot, and the COVID shot was quick and easy! Love these folks.
October 2023
Pharmacy is to be avoided at all costs and opportunities.