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“Went in for a notary service and the service was exceptional, and the staff was extremely helpful and kind and patient and took great care of us. Great location!”
“The women who work here are so nice and knowledgeable! I needed help with fingerprinting today, and they helped me make sense of my confusing paperwork and finished the process super fast. I plan on recommending them to everyone. Love this place!”
“I would recommend UPS to anyone and everyone. The process was quick, easy, and efficient, and the staff were polite, respectful, and professional. I will definitely be using them again!”
“Wow what an experience! This wonderful young lady is so patient, cheery and kind to all customers. I will for sure be back for my shipping needs even though this location is farther away! Thank you for all your help today!!! This girl deserves a raise and award for customer service!!!”
“Kim S. is an awesome notary! She really bent over backwards to help me & my mom, even coming out to our car for signatures so we wouldn't need to wrestle with the wheelchair. She's definitely the gal to see at this location!”
“Mariah at The UPS store (15508 W. Bell Rd) was extremely professional, friendly, helpful and knowledgeable while we sent 4 boxes and lots of pack and ship odd shaped items. We would not even consider going anywhere else for our shipping needs.”
“I’ve had consistently great experiences at this UPS location. The staff is incredibly friendly and welcoming, always greeting you as soon as you walk in and making the entire process feel easy and pleasant.
The store is well-organized and efficient, even when it’s busy. Lines move quickly, and everything feels clean and manageable — you’re never left feeling overwhelmed.
Parking is also a big plus here. The lot is easy to navigate with plenty of space, making it simple to get in and out without any hassle.
This has become my go-to UPS store, and I’d highly recommend it to anyone looking for a smooth, stress-free experience.”
“I’ve been using Westside Mail Center’s mail services for over 5 years, and they have been consistently excellent. The staff is always friendly, reliable, and professional, and they make everything simple and stress-free. I trust them completely with my mail and packages, and the service has always been efficient and dependable. I highly recommend Westside Mail Center to anyone looking for long-term, reliable service!”
“I have two UPS stores closer to my home but drive to this one because the parking is less stressful. Alissia is a terrific manager, she and the other employees are friendly and helpful. Well worth the drive.”
“Convenient location but the parking lot is very small. It’s tough to find a place most of the time. There were 6 employees working when I stopped in for a drop-off, but I still had a 5 minute wait.”
“Service could have been better, associate noticed us at the counter but continued playing on his phone. Didn't acknowledge us when we came in and another associate appeared to help us. Store appears clean and wasnt busy at the time.”
“Nice customer service. Roxanne was so patient and the owner Ms. Vi was so attentive. I appreciate their nice attitude. This is my preferred store and I Will definitely come back”
“Went here this past Saturday for walk-in passport services. I recommend getting there an hour before they open to get a good place in line! I got there at 6AM and was the second in line.
Shoutout to Patrick bc he was super helpful!
If you have all your forms together then the actual process is very quick.”
“This store is very well managed and provides efficient service even when there is a long line of customers. The store is well-staffed with enough competent & trained team members to handle the volume of customers.”
“I find this store so convenient and the staff is very courteous. However on two occasions I have had Amazon telling me that they haven’t received their product and was going to charge me. But I keep my receipts and calls customer service for Amazon to let them know that I turned it in at the ups store. It could be laziness when they do what they have to do, but I’ve never been charged because I called which is an inconvenience.”
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“Staff is awesome,so willing to help myself and all the other seniors with a smile.So many of us need phone or computer help.Dana and Jenna out did them self.Thank you UPS store
3250.”