The UPS Store in Surprise offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. Reviews describe wonderful, polite, and courteous staff who provide amazing, helpful, and expert service. Transactions are noted as fast, quick, and smooth. The store is highlighted as a useful checkpoint for packages. Specific associates are praised for their spot-on work ethic, patience, and quick thinking, ensuring items are handled correctly. Customers report overall great and smooth experiences, with one calling it the best in Surprise. The business is locally owned and operated.
I’m so sorry for that last minute order they took the order no problem and did everything amazing staff and Im truly sorry again and appreciate you.
May 2026
Service could have been better, associate noticed us at the counter but continued playing on his phone. Didn't acknowledge us when we came in and another associate appeared to help us. Store appears clean and wasnt busy at the time.
May 2026
The entrance to getting in and out of here is kind of dangerous. You really got to be paying attention to the cross traffic. There are plenty of parking spaces and every time I've been they've been quick and efficient. My only complaint is the location of where the actual pickup is.